Shipping policy

Shipping Policy — Horizonteutilities.com

Last updated: October 1, 2026

At Horizonteutilities.com, we are committed to delivering your order safely. This policy outlines our shipping timeframes, methods, and costs.

1. Countries We Ship To

We currently ship to the United States.

2. Processing Time

Orders are generally processed within 2 to 5 business days after payment confirmation. Processing may take longer during sales or new product launches.

3. Estimated Delivery Times

For the United States, estimated shipping transit time is 10 to 30 business days after dispatch, in addition to processing time. Delivery times are estimates and may vary due to carrier or customs delays.

4. Shipping Methods

The available shipping method and estimated delivery time are shown at checkout.

5. Shipping Costs

Shipping costs, if any, are shown at checkout.

6. Tracking Information

Once your order ships, you will receive an email with a tracking number and instructions to follow your delivery.

7. Duties and Customs Fees

Customers are responsible for any customs duties, import taxes, or other charges required by their country. We recommend checking with your local authorities before placing an order.

8. Incorrect Addresses

We are not responsible for failed deliveries due to incorrect or incomplete shipping addresses. Please review all details before confirming your order.

9. Contact

Email: support@horizonteutilities.com
Website: www.horizonteutilities.com